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Shipping & Handling

Advice: You can print or download these Information concerning Shipping & Handling by an appropriate link at the bottom of this page. Get Adobe Reader for free to read pdf-Files if necessary: Download Adobe Reader


Shipping Costs

Worldwide Shipping

Germany

All prices include sales tax. No costs are added to the issued prices. Only if the order value falls below 80 € we will charge 3 € for the shipment. For C.O.D (cash on delivery) we add 2,90 €. If you decide to use C.O.D. you will charged 2 € by the carrier for money transfer.

Shipping Zone 1

Austria, Belgium, Denmark, Luxembourg, Netherlands:
All prices include sales tax. No costs are added to the issued prices. Only if the order value falls below 100 € we will charge 3 € for the shipment.

Shipping Zone 2

Canary Islands, Czech Republic, Finland, France, Greece, Great Britain, Hungary, Ireland, Italy, Liechtenstein, Monaco, Poland, Portugal, Sweden, Switzerland, Slovakia, Spain:
All prices include sales tax. No costs are added to the issued prices. Only if the order value falls below 150 € we will charge 12 € for the shipment.

Shipping Zone 3

Australia, Canada, Croatia, Estonia, Iceland, Latvia, Lithuania, Norway, Romania, Russia, Serbia, Slovenia, South Africa, Turkey, USA:
All prices include sales tax. No costs are added to the issued prices. Only if the order value falls below 200 € we will charge 25 € for the shipment.

Shipping Zone 4

Malaysia, Philippines and all other countries not mentioned:
All prices include sales tax. Irrespective of the order value we will charge 55 € for the shipment.


Advice for customers outside the EU

Please keep in mind that you maybe must pay customs in your country in addition.



Way of Shipment, Carrier

During the order process you can choose between shipping by DHL or by UPS, also to a post office or an UPS Access Point (within Germany only).

Orders to foreign countries basically shipped by DHL (Deutsche Post AG), sometimes in exceptional cases by DPD. Special requests are possible, additional costs would be at your expense.



Sender of the Parcels

Labeled name and address will be our Store in Munich "Diburnium Store, Thalkirchner Str. 5, 80337 München".

If you need a sender with no labeled company name (maybe your neighbours are very curious) just write „Neutraler Absender!” in the message box during the order process. This works in Germany or within the European Union only.



Required Delivery Period

Ordered items are shipped as soon as possible, at latest within five working days, except there is a different delivery period mentioned in the description of the relevant article or there was a different delivery period explicitly agreed. In case you have chosen to pay by money transfer in advance the period begins one day after you did the remittance.


Certificated Shop

EHI-zertifizierte Sicherheit